Shipping Information
Delivery Options
We offer tailored shipping solutions for your convenience:
Standard Delivery
- 📦 Processing: 1-3 business days
- 🚚 Carrier: DHL / National Postal Services
- ⏱ Delivery Time:
→ Germany: 2-4 business days
→ EU: 3-7 business days
→ International: 7-15 business days
Express Delivery
- ✈️ Available for: Most European countries
- ⏳ Delivery: 1-3 business days
- 💰 Fee: Calculated at checkout
Order Tracking
Monitor your package in real-time:
- Use tracking link in your confirmation email
- Access your Order History
- Contact our Delivery Support for assistance
Shipping Costs
| Region | Standard | Express |
|---|---|---|
| Germany | €4.90 (Free >€50) | €14.90 |
| EU | €9.90 | €24.90 |
| Worldwide | From €14.90 | Quote available |
Important Notes
- All orders ship with discreet packaging
- Customs/duties are the recipient’s responsibility
- Delivery delays may occur during peak seasons
Sustainable Shipping
We’re committed to eco-conscious delivery:
- ♻️ 100% recyclable materials
- 🍃 Biodegradable protective fillers
- 📦 Optimized packaging to reduce waste
Learn more about our Sustainability Efforts
FAQ
Q: Can I change my shipping address after ordering?
A: Requests accepted within 2 hours of purchase via Address Change Form
Q: What if my package is lost?
A: Contact us within 14 days to initiate tracing
Q: Do you ship to PO boxes?
A: Yes, via standard postal service only